Return policy

All REBBELLA products are made to order, created specifically for each customer. For this reason, we do not accept returns or exchanges for change of mind, incorrect sizing, or personal preference.

We encourage you to carefully review all product details, sizing information, and images before placing your order.

Damaged or Incorrect Items

Your satisfaction is important to us. If your order arrives:

  • Damaged

  • Defective

  • Or incorrect

please contact us within 7 days of delivery with:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item and packaging

Once reviewed, we will happily offer a replacement or refund, where appropriate.

Contact Us

If you have any questions before ordering, we’re always happy to help.
Please reach out via our Contact page.

 

Returns clarity

Made-to-order confidence before checkout

Give customers a clearer view of returns, customised item limits and the support route for damaged or faulty orders.

Contact support Care guide

Review the details first

Clear buying details

Customers should review size, colour, wording and delivery details before placing a made-to-order purchase.

Help if something arrives wrong

Fault or damage support

If an order arrives damaged or faulty, the support route is kept visible for review and resolution.

Made-to-order expectations

Customised item clarity

Customised or made-to-order items may have return limits unless there is a fault or damage issue.