Help & Questions

How are REBBELLA products made?

All REBBELLA items are made to order, created especially for you once an order is placed.
This allows us to reduce waste and focus on thoughtful design and quality craftsmanship.

What materials do you use?

Our collections feature carefully selected materials, including:

• 100% cotton twill table linens

• Luxury cotton sateen bedding

• Soft, durable textiles designed for everyday living

Fabric details and care instructions are listed on each product page.

How long will my order take?

Because each item is made to order, please allow:

• Production: 2–8 business days

• Shipping: Times vary by destination

You’ll receive tracking details as soon as your order ships.

Do you accept returns or exchanges?

As each item is made specifically for you, we do not accept returns or exchanges for change of mind or sizing preferences.

However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery, and we’ll gladly help resolve the issue.

Full details can be found on our Return Policy page.

Will colours look exactly like the photos?

We do our best to represent colours accurately. However, slight variations may occur due to:

• Screen settings

• Lighting conditions

• The nature of textile printing

These subtle differences are a natural part of fabric production and make each piece unique.

How do I care for my items?

Care instructions are provided on each product page.
Following these guidelines will help maintain colour, texture, and longevity.

Can I change or cancel my order?

Because production begins shortly after an order is placed, we’re unable to guarantee changes or cancellations once processing has started.

If you need help urgently, please contact us as soon as possible and we’ll do our best to assist.

How can I contact you?

You can reach us anytime via our Contact page.
We aim to respond to all enquiries within 1–2 business days.

Still have questions?

We’re here to help.
If something isn’t answered above, please get in touch — we’d love to hear from you.